Staff Access To Merchandise 

We are acutely aware of the historical perception that lots of the best stuff that came into The Exchange ended up in the hands of Exchange staff and volunteers. ORS is committed to ensuring that this will not be the case at the new Exchange. In fact, here’s the rule that will be strictly enforced:

Staff and volunteers will be able to purchase (not take) donated items, but only after items have been on the retail floor and available to the public for at least a full business day.